Website Privacy Policy
Last updated: 17th September 2025
Droodle.com is owned and operated by Brightmode Pty Ltd (“we,” “our,” “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.
Information & Data Collection
Information You Provide Directly
Contact Form Submissions: When you fill out our contact form to request support or make an enquiry, we collect the information you provide, which may include your name, email address, and any other details you submit.
Information Collected Automatically
Google Analytics: With your consent, we use Google Analytics to understand how visitors use our website. This may include your IP address (anonymized), browser type, device information, pages viewed, and time spent on the site. This information is aggregated and does not personally identify you.
Geolocation for Pricing: We use a third-party IP geolocation service to identify your approximate country or region. This allows us to display pricing in your local currency on our pricing page. This lookup is based only on your IP address, does not track your exact location, and is not stored by us.
Cookies & Local Storage: We use cookies and local storage to remember your cookie preferences and to run analytics if you have consented.
How We Use Your Information
We use the information we collect to:
Respond to your enquiries and provide support.
Improve our website and user experience.
Display pricing in your local currency on our pricing page.
Monitor website traffic and performance (if you have accepted analytics cookies).
Cookie Preferences
When you first visit our website, you will see a cookie banner that allows you to Accept or Reject analytics cookies.
If you accept, Google Analytics will be activated. If you reject, it will not load.
Your choice is stored in your browser’s local storage and can be changed at any time by clearing your preferences or using the “Cookie Preferences” link in our footer.
Sharing Your Information
We do not sell or rent your personal information. We may share information only in the following circumstances:
Data Retention
Contact form submissions are stored only as long as necessary to respond to your enquiry.
Analytics data (if you consent) is retained in accordance with Google’s policies.
Geolocation lookups are performed in real-time to display local pricing and are not retained by us.
Security
We take security seriously and apply technical and organisational safeguards to protect your information against loss, misuse, and unauthorized access.
Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal information.
Opt out of analytics tracking by rejecting cookies through our banner or your browser settings.
To exercise these rights, please contact us at the email below.
Children's Privacy
Our website is intended for parents and guardians. We do not knowingly collect personal information from children under 13.
Changes to this Policy
We may update this Privacy Policy from time to time. The updated version will be posted here with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy:
Email: support@droodle.com or via our
Contact Form Our Registered Address: 5/115 Hawthorn Rd, Caulfield North, Victoria, Australia 3161
Effective as of 17th September 2025
